Course【课程名称】: Production and Operations Management

Course Description【课程简介】:

In this course, students will be provided with an analytical approach to the economic problems of planning, scheduling, controlling product and service facilities, deploying human resources to generate products or service for customs. This course emphasizes the application of the analytical tools to deal with critical issues such as product or service design, process engineering and work systems design, capacity planning, plant location, facilities layout, supply chain management, TQM, scheduling, and performance management.

Objectives【课程目标】:

On completion of this course, students should be able to:
1.Identify and articulate how operations management contributes to the achievement of an organization’s strategic objectives.
2.Understand the key concepts of operations management
3.Use the quantitative tools and techniques that are used in strategic decision-making
4.Critically evaluate the operations function in manufacturing and service production settings.
5.Apply forecasting methods as the basis of management’s planning and control activity.
6.Assess and formulate decision making strategies to address operating issues that have short, intermediate or long lead times.
7.Evaluate approaches to problem solving and process improvement in production settings.

Course Content【课程内容\课程大纲】:

1.Introduction to Operations Management
2.Competitiveness, Strategy, and Productivity
3.Product and Service Design
4.Strategic Capacity Planning for Products and Services
5.Process Selection and Facility Layout
6.Work Design and Measurement
7.Location Planning and Analysis
8.Management of Quality
9.Quality Control
10.Aggregate Planning and Master Scheduling
11.MRP and ERP
12.Inventory Management
13.JIT and Lean Operations
14.Supply Chain Management
15.Scheduling
16.Project Management
17.Management of Waiting Lines
18.Linear Programming

【课程名称】: 生产运营管理

【课程介绍】:
本课程将系统介绍运营管理的概念、原理和方法，并把服务业与制造业的运营管理思想、理论和方法进行统一集成，既涵盖系统的规划与设计、系统的运行与控制、系统的更新与维护，又包括企业运营的伦理道德问题、精益服务运营、绿色运营、基于行为科学的项目管理等新内容。并通过大量的习题和联系，使学生熟练掌握运营管理的方法和技能，为后续专业课程学习奠定基础。

【课程目标】:
通过本课程的学习，使学生对运营管理有系统的了解，掌握运营管理的基本理论，了解和掌握生产过程的组织、培养学生具有初步研究企业中生产运营规律，用科学的方法改善管理工作，充分调动人的积极性的分析问题和解决问题的能力。

【课程内容\课程大纲】:
1.运营管理概述
2.竞争力、战略与生产率
3.产品与服务设计
4.产品与服务的战略能力规划
5.流程选择与设施布置
6.工作设计与测定
7.选址规划与分析
8.质量管理
9.质量控制
10.综合计划与主生产计划
11.MRP与ERP
12.库存管理
13.JIT与精益运营
14.供应链管理
15.作业计划
16.项目管理
17.排队管理
18.线性规划