Course【课程名称】: Management communication

Course Description【课程介绍】:

Management communication mainly focuses on various communication forms, communication theories and skills involved in business management communication. Through the study of this course, students can realize the importance of communication to management and be able to master all kinds of communication skills expertly.

This course is a basic course for human resource management. Through the study of this course, students can use the theories and methods they have learned to solve various communication problems in the management work, so the enterprises or other organizations can establish the relationship between leadership and staff ，and maintain a harmonious and sincere relationship of colleagues, friends in order to achieve the objectives of the organization.

Objectives【课程目标】:

The course requires students to master all kinds of communication forms and skills on the basis of concepts and theories about communication, and to be able to communicate with people skillfully in future work and become managers with high communication skills.

Course Content【课程内容\课程大纲】:

1. Communication at Work；
2. Communication, Culture, and Work  ；
3. Listening ；
4. Verbal and Nonverbal Messages ；
5. Interpersonal Skills；
6. Cross-cultural communication；
7. Principles of Interviewing；
8. Tapes of Interviews ；
9. Working in Teams；
10. Effective Meetings
11. Developing and Organizing the Presentation
12. Verbal and Visual Support in Presentation
13. Delivering the Presentation
14. Types of Business Presentations
15. Case Study
16. Curriculum summary

【课程名称】: 管理沟通

【课程介绍】:
管理沟通主要讲述企业管理沟通中涉及的各种沟通形式、沟通理论、技巧。通过对本课程的学习，使学生能够认识到沟通对管理的重要性，并能娴熟的掌握各种沟通技能。
本课程是人力资源管理专业的基础性课程。通过本课程的学习，使学生能运用所学的理论和方法，解决管理工作中的各种沟通问题，使企业或其他组织能够建立和维持和谐、融洽、真诚的同事关系、朋友关系、上下级关系，以实现组织目标目标。

【课程目标】:
该课程要求学生在掌握有关沟通的各种概念、理论基础上，重点掌握各种沟通形式和技巧，能够在将来的工作中，运用所学知识娴熟地与人沟通，成为具有较高沟通技能的管理者。

【课程内容\课程大纲】:
1.职场沟通；
2.沟通,文化与工作；
3.倾听；
4.语言与非语言信息；
5.人际关系沟通；
6.跨文化沟通 ；
7.面谈原则；
8.面谈类型；
9.团队合作；
10.有效会议；
11.演讲的策划与组织；
12.在演讲中使用语音和视觉辅助方式；
13.发表演讲；
14.商业演讲的类型；
15.案例分析；
16.期末总结